privacy

PRIVACY POLICY – FIXYON SERVICES

Last updated: 10/11/2026

Fixyon Services operates the FIXYON mobile application and website, which allow users to browse and book home services such as electrical maintenance, AC repair, plumbing, and related services.

Information We Collect

• Phone number (required for OTP-based login)
• Name (optional)
• Service booking details (service type, date, time)
• Device information and app usage data
• IP address (used for security purposes)

Account & Authentication

• Browsing the app and website does not require an account
• Account creation is required only to book a service
• User login is done using OTP sent to the registered phone number
• Passwords are not collected or stored

Location & Maps

• Location data is not collected
• GPS, maps, and background location services are not used

Use of Information

• Verify user accounts
• Process and manage service bookings
• Send booking confirmations and updates
• Provide customer support
• Improve app performance and security

Data Sharing

• Personal data is not sold or rented
• Information may be shared with service providers for booking purposes
• OTP service providers may receive phone numbers for authentication
• Data may be shared if legally required

Data Security

• Reasonable security measures are used to protect user data
• No system can guarantee complete security

Data Retention & Deletion

• Data is retained only as long as necessary
• Users may request account deletion by contacting support

Children’s Privacy

• Fixyon Services is not intended for children under 13
• Personal data from children is not knowingly collected

Policy Updates

• This Privacy Policy may be updated periodically
• Changes will be posted on this page

Contact Information

• Company Name: Fixyon Services
• App Name: FIXYON
• Email: fixyonservices@gmail.com
• Phone: 9544498222
• Address: Karthika, Ramapuram